In order to maintain information system in working condition and informatics cost low, the customer can pre-buy working time from REFORM, in order to undertake the remote support of his information system. The operations are consisting of services, as explained below.
With these services Reform covers all aspects of information system hardware and software technical support. In this context of support, the customer can communicate with REFORM technical service and inform it on the problem or issue occurred to information system. Technical department responds directly and proceeds with the solution of the problem or provides the answer to the customer through phone or remote connection.